Meet Mary: Concierge & Reservations at
Stay in Costa Rica

Stay in Costa Rica Concierge Service: Meet Mary Martinez

For travelers staying at Los Sueños Resort & Marina, the difference between a good vacation and an unforgettable one often comes down to one thing: personalized service.

Mary Martinez is part of our Concierge and Reservations Department, and for the past three years, she has been helping guests turn their Costa Rica trips into meaningful memories.

Would You Like To Meet Mary?

Mary brings a service philosophy that matches what luxury travelers want most: clarity, ease, and support that feels natural. When asked what first attracted her to Stay in Costa Rica, she answers:

“The vision, to offer a personalized, unique, and high-quality service to every guest.”

After years of managing luxury vacation rentals and concierge services in Costa Rica, we know that hospitality is not only about logistics. It’s about connection. And Mary embodies that philosophy every day.

What Does a Concierge at Los Sueños Resort Really Do?

Many guests ask what a typical day looks like for a Stay in Costa Rica Concierge. Mary describes it simply:

“Full of experiences, tours, joy, and adventures.”

Behind that simplicity is a highly coordinated operation. From arranging transportation and booking private chefs to organizing fishing charters and romantic surprises, the concierge team ensures every detail runs smoothly.

Through our curated collection of luxury vacation rentals in Los Sueños Resort, guests receive more than a place to stay. They receive ongoing support before and during their visit.

Mary explains that the most rewarding part of her work is:

“The most rewarding part of my work is when I help facilitate ideas and options, so guests can live a unique experience filled with memorable moments.”

Mary’s Favorite Places Inside Los Sueños Resort, Costa Rica

When asked about her favorite community inside Los Sueños Resort & Marina, Mary doesn’t hesitate: Bay Residences Los Sueños.

For her, it’s the balance. Spacious balconies overlooking the bay, peaceful pools, elevator access for comfort, and the marina just a short walk away. Mornings there mean coffee with ocean views and the soft sound of the sea in the background.

And when the sun begins to set, she suggests heading to Lanterna Italian Steakhouse at the marina, ordering the Sapore Di Mare, and letting the evening unfold as boats gently sway in the slips.

Living the Central Pacific Costa Rica Lifestyle

A Central Pacific Costa Rica vacation means something unique.

Within a short drive, you can experience rainforest, waterfalls, ocean views, sportfishing, golf, and island excursions.

Mary describes the region as:

“A jewel with so much to enjoy in one place.”

One morning might begin with monkeys in the trees near your villa. The afternoon could include a round of golf or a departure from the marina. By sunset, you are watching the sky change colors from a catamaran offshore.

This balance between nature, infrastructure, and lifestyle is what makes Los Sueños vacation rentals with concierge service so appealing to travelers looking for more than just a hotel stay.

The Experiences Mary Always Recommends

Choosing just one experience isn’t easy for Mary, but two always rise to the top.

For a relaxed, effortless day

For a calm, effortless day, she recommends the Isla Tortuga tour; clear turquoise water, white sand, and nothing to worry about except enjoying the moment.

For something adventurous

For something more adventurous, the 4-hour Side-by-Side tour offers waterfalls, mountain trails, and sweeping ocean views.

For first-time visitors

A sunset catamaran tour. Because there’s no better welcome to Los Sueños than watching the Pacific turn gold from the water.

How Concierge Service Transforms a Vacation

Luxury today is not only about beautiful spaces or ocean views. It is about how a place makes you feel.

At Stay in Costa Rica, the Concierge team works quietly behind the scenes so that every stay flows effortlessly. Airport transfers are confirmed before you ask. Dinner reservations are secured at just the right time. Tours, private chefs, and special celebrations come together without stress or confusion.

As Mary explains, the goal is simple: to make guests feel accompanied, cared for, and completely at ease.

Many travelers begin their search looking for luxury vacation rentals in Los Sueños. What they remember, long after they return home, is how easy everything felt. How they never had to worry about the details. How were they able to truly relax?

That is the difference a personalized concierge service makes.

Ready to begin your own experience?

Start here → https://www.stayincostarica.com/es/guest-services/

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